1. In-App Balance Deposit
All in-app balance deposit transactions are final and non-refundable. Once funds have been successfully added to a user’s Hushburg account, they cannot be reversed, canceled, or refunded under any circumstances.
2. Withdrawal of In-App Balance
Users may request a withdrawal of their in-app balance to a supported payment method. Withdrawal requests are typically processed within 24 hours. Processing time may vary depending on network conditions and third-party payment gateway services.
3. Alternative Uses of In-App Balance
Instead of requesting a refund, users are encouraged to utilize their balance in the following ways:
- Shop within the App: Purchase products or services from the in-app marketplace using your available balance.
- Participate in Events: Use your balance to engage in exclusive activities, including auctions and digital service offerings.
4. Customer Support
If you have any questions or require further clarification regarding this policy, please contact our customer support team at [email protected]. We are committed to assisting you promptly and professionally.