# Hushburg > Hushburg is a gamified shopping and live auction platform operating across 26 countries, founded in 2018 and headquartered in Chittagong, Bangladesh. Trade License No. 120923, Chittagong City Corporation. Hushburg lets users participate in Highest Unique Bid live auctions, earn in-app currency (HBT), shop from verified sellers, send letters and documents via Bangladesh Post Office, order photo prints through the Digital Photo Studio, and open seller panels — all protected by escrow. The platform is accessible via web and the Hushburg Android app. ## About - [About Hushburg](https://hushburg.com/bd/aboutus) - [Hushburg on Google Play](https://play.google.com/store/apps/details?id=com.hushburg.eshop) - [SuperScanner App on Google Play](https://play.google.com/store/apps/details?id=com.hushburg.superscanner) - [Hushburg on Crunchbase](https://www.crunchbase.com/organization/hushburg) - [Hushburg on Wikidata](https://www.wikidata.org/wiki/Q140934406) - [SuperScanner on Wikidata](https://www.wikidata.org/wiki/Q140934611) - [Hushburg on Trustpilot](https://www.trustpilot.com/review/hushburg.com) - [Hushburg on Product Hunt](https://www.producthunt.com/products/hushburg) - [Hushburg on AlternativeTo](https://alternativeto.net/software/hushburg/) - [Hushburg on AppBrain](https://www.appbrain.com/app/com.hushburg.eshop) ## Platform - [How Hushburg Works](https://hushburg.com/#how-it-works) - [Live Auction System](https://hushburg.com/bd/auctionsystem) - [Platform Guide](https://hushburg.com/platformguide) - [Gamified Shopping](https://hushburg.com/#shopping) - [HBT Currency & Rewards](https://hushburg.com/#rewards) - [Refund Policy](https://hushburg.com/bd/refund-policy) - [Full FAQ (200+ questions)](https://hushburg.com/more-faq) ## Payments & Withdrawals - [Payment & Withdrawal Info](https://hushburg.com/#payments) - Supported withdrawal methods: bKash, Nagad, Rocket, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Bank Asia - Withdrawal fee: 0.5% via City Bank; 1% via all other methods - Minimum withdrawal: ৳499 BDT - Crypto top-up via NowPayments (BEP-20); availability varies by region - International users can top up using local currency via supported card and crypto methods ## Key Facts - Founded: 2018 - Headquarters: Chittagong, Bangladesh - Trade License: No. 120923, Chittagong City Corporation - Operating countries: 26 - Platform languages: Bengali and English - App package ID: com.hushburg.eshop (main app), com.hushburg.superscanner (SuperScanner) - Auction format: Highest Unique Bid - Auction Panel pricing: Standard (8M HBT or 1,500 AED lifetime), Premium (16M HBT or 3,000 AED lifetime) - HBT is an earned in-app currency — not purchasable with real money and not withdrawable as cash - Default wallet capacity: 5,000 BDT (upgradeable to 10,000,000 using HBT) - Maximum auctionable product value: 10,000,000 (including vehicles and property) - All payments protected by escrow - Physical delivery: Bangladesh addresses only - Support: support@hushburg.com · WhatsApp: +8801559218021 facebook.com/hushburgshop ## Supported Countries Australia, Bahrain, Bangladesh, Belgium, Canada, Denmark, France, Germany, Italy, Japan, Kuwait, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Oman, Poland, Qatar, Romania, Saudi Arabia, Singapore, Spain, Switzerland, United Arab Emirates, United Kingdom. --- ## FAQ ### General - **What is Hushburg?** Hushburg is an online marketplace based in Chittagong, Bangladesh (est. 2018) combining fixed-price shopping, Highest Unique Bid live auctions, letter & document postal delivery, a Digital Photo Studio, in-app rewards (HBT), and seller panels — all protected by escrow. - **Is Hushburg available outside Bangladesh?** Yes, users from 26 countries can join auctions and shopping. Physical delivery of products and letters is to Bangladeshi addresses only. - **Is Hushburg free to use?** Downloading the app and creating an account is free. Shopping at fixed prices costs only the product price. Joining an auction requires a seat booking fee, unless you use a qualifying Signature Product for a free seat. - **What can I do on Hushburg?** Shop from verified sellers, join live auctions, earn HBT through daily games and tasks, order food via Taste Terminal, send printed letters or documents via Bangladesh Post Office, order photo prints from the Digital Photo Studio, refer friends for rewards, or open a seller panel. - **What languages does Hushburg support?** Bengali and English. - **Is Hushburg a registered business?** Yes — Trade License No. 120923, Chittagong City Corporation, since 2018. - **How do I contact Hushburg support?** Email: support@hushburg.com · WhatsApp: +8801559218021 · Facebook: facebook.com/hushburgshop ### Shopping - **How does shopping on Hushburg work?** Browse or search for products, add to cart, and check out. Payment is held in escrow and only released to the seller after you confirm your order arrived. - **What is escrow protection?** Hushburg holds your payment and only releases it once you confirm delivery. You are never charged for an item you did not receive. - **What product categories are available?** Electronics, mobile phones, groceries, vehicles and parts, furniture, fashion, pet supplies, DIY crafts, food (Taste Terminal), letters, photo prints, and digital services. - **What is Taste Terminal?** Hushburg's food ordering section where local sellers deliver to your registered address. - **Can I use HBT for discounts?** Yes, HBT can be applied as a discount on eligible store purchases. - **Are sellers verified?** Yes — verified sellers receive a Blue Tick badge visible on every listing. - **What happens if my order does not arrive?** Do not confirm delivery. Raise a dispute through in-app support and Hushburg will investigate and refund to your wallet if upheld. - **How long does delivery take?** Typically 2–5 business days via Steadfast, Pathao, or Bangladesh Post Office. ### Auctions - **What auction format does Hushburg use?** Highest Unique Bid — the participant whose offer is the highest amount that no one else has also submitted wins the item. - **What does Highest Unique Bid mean?** If two people both offer ৳500, they tie and are both disqualified. The person whose offer is the highest amount submitted by only them wins. - **What is a seat booking fee?** A small one-time non-refundable charge to enter a live auction room. Can be waived entirely with a qualifying Hushburg Signature Product. - **What is a Call Security deposit?** From your 2nd Call onward, a refundable deposit held based on your offer amount. Refunded within 24–72 hours if you do not win. - **What do Highest Unique, Dismiss, and Cross mean?** Highest Unique = you are currently winning. Dismiss = you tied with another bidder. Cross = you have been overtaken. - **What is the Hold Timer?** Your cooldown between bids — starts at 50 seconds and drops to 5 seconds by your 8th Call. - **What are BDT auctions vs HBT auctions?** BDT auctions use real money with physical product delivery. HBT auctions are free training-mode practice using in-app tokens. - **What is the maximum product value in an auction?** Up to 10,000,000 — including vehicles and property. - **Do I receive anything just for booking a paid BDT seat?** Yes — a Hushburg Signature Product is sent to your address for every real BDT seat booking. - **Are auction results transparent?** Yes — every offer is visible to all participants in real time, and results are human-verified before payouts. - **Is Hushburg a gambling platform?** No. Auction outcomes are determined entirely by participant bids, not random selection or lottery. Full Google Play compliance; no chance-based payout. - **What is Gamified Mode in the auction room?** A visual theatre-style theme for the live room; it does not change rules or outcomes. ### Free Auction Seat Booking - **What is free auction seat booking?** Add a Hushburg Signature Product to your cart. At checkout, choose an auction whose seat booking fee is equal to or less than the Signature Product's value — that seat is free. - **What are Hushburg Signature Products?** The platform's own branded items (apparel, accessories, everyday goods) sold directly by Hushburg, separate from third-party listings. Also sent as a gift to every paid BDT seat booker. - **Can I still book a paid seat without a Signature Product?** Yes — free seat booking is an additional option, not a requirement. - **Do Call Security refunds still apply on a free-booked seat?** Yes — free seat booking only waives the initial seat fee. All other auction rules remain identical. ### HBT Token - **What is HBT?** Hushburg Token — an in-app currency earned through activity and spent on store discounts, training auctions, wallet upgrades, and seller panel subscriptions. - **How do I earn HBT?** Through the daily tap-to-earn game, daily tasks, and adding products to your Interest List. - **Can I buy HBT with real money?** No. HBT is earned only through activity, never sold. - **Can I withdraw HBT as cash?** No. HBT cannot be withdrawn or converted to cash. - **What is the tap-to-earn game?** Tap to earn HBT using energy that refills every 30 minutes. A streak multiplier goes up to 365x for consecutive daily play. - **What is offline mining?** Passive HBT earning in the background for 6 hours after watching a short ad. - **What is the 365 Days Challenge?** A streak system that builds up to a 365x HBT multiplier for a full year of daily play. - **What can HBT be used for?** Store discounts, free HBT training auctions, wallet capacity upgrades, and seller panel subscriptions. - **How much HBT do seller panels cost?** Standard Auction Panel: 8M HBT or 1,500 AED. Premium Auction Panel: 16M HBT or 3,000 AED. Other panels priced separately in-app. - **Does HBT expire?** No, but your daily streak multiplier decays if you stop playing. ### HBT Training Mode - **What is HBT Training Mode?** A completely free practice auction system running on the exact same rules as a real BDT auction, except every fee is paid in HBT instead of real money. - **Why should new users start with Training Mode?** It lets you experience live room pressure and Hold Timer mechanics at zero financial risk before joining a real BDT auction. - **How long does each training auction round last?** Approximately 15 minutes. - **What can I win in a training auction?** Modest branded promotional items or HBT rewards, collected in person at a Hushburg marketing booth. ### Wallet & Withdrawals - **What is the default wallet capacity?** ৳5,000 BDT. Upgradeable to ৳10,000,000 (Legendary tier) using HBT only — no real money required. - **What wallet upgrade tiers exist?** Bronze, Silver, Gold, Platinum, Diamond, and Legendary. - **Why does wallet capacity matter for auctions?** It is the ceiling on total held funds including Call Security deposits. High-value auctions (vehicles, property) require Diamond or Legendary tier. - **What are the withdrawal methods?** bKash, Nagad, Rocket, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and Bank Asia. - **What is the minimum withdrawal amount?** ৳499 BDT. - **What is the withdrawal fee?** 0.5% via City Bank; 1% via all other methods. - **How long does a withdrawal take?** Usually 24 hours, up to 72 hours. - **Are wallet top-ups refundable?** No, top-ups are final. - **Where are auction refunds credited?** To your Hushburg shopping wallet. ### Letters & Documents (Bangladesh Post) - **What is the Letter & Document Delivery service?** Upload a file, choose a design, and Hushburg prints and sends it via Bangladesh Post Office to any address in Bangladesh. Starting from 30 BDT. - **What file formats are accepted?** PDF, DOCX, TXT, and JPG. - **What is the pricing?** First page: 10 BDT. Each additional page: 5 BDT. A 5-page document costs 30 BDT. - **What delivery speeds are available?** Standard (approximately 5 business days) and Express (approximately 2 business days). - **Can I schedule a letter for a future date?** Yes — choose "Schedule for Later" and pick any future date shown in the app. Editable or cancellable before it enters the print queue. - **Can I upload a handwritten letter?** Yes — JPG uploads are supported so you can photograph a handwritten letter and have it printed and posted as-is. - **Can I send letters internationally?** No, recipient addresses must be within Bangladesh. - **Maximum pages per submission?** 20 pages. For longer documents, split into multiple submissions. ### Digital Photo Studio - **What is the Digital Photo Studio?** Upload a photo, choose a size and optional frame, and it is printed and delivered to your door by a local verified studio seller. - **What photo sizes are available?** Passport, stamp, 3R, 4R, 8R, and 10R. - **Can I order framed photos?** Yes, framing is an optional add-on for any size. - **How do local studio sellers work?** Studio owners subscribe to the Digital Studio Seller Panel and are matched with orders placed within their delivery area. - **What if no local studio seller covers my area?** Passport and stamp size orders have broader central availability. Larger format availability grows as more studio owners join. ### Seller Panels - **What seller panels are available?** Store, Food (Taste Terminal), Digital Studio, Auction Standard, Auction Premium, and Service Provider. - **Do seller panels expire?** No — all panels have lifetime validity. - **What is the difference between Standard and Premium Auction Panels?** Standard lists items up to 10,000; Premium lists up to ৳3,000,000. Custom listings up to ৳10,000,000 are arranged directly with the Hushburg team. - **What is the Blue Tick?** A verified seller badge automatically granted after panel approval. - **How many products can I list per month on the Standard Store Panel?** 20 listings per month. - **Are payments protected for sellers?** Yes — all payments flow through Hushburg Escrow. - **Does Hushburg handle delivery for sellers?** Yes, via Steadfast, Pathao, and Bangladesh Post Office integrations. - **Can the same person be both a buyer and a seller?** Yes, from the same account. ### Referral Program - **How does the referral program work?** Share your referral link. Both you and your friend earn rewards when they join and become active. - **What do I earn for referring someone?** Both BDT (to your wallet) and HBT, depending on referral activity. - **Where do I find my referral link?** My Profile → Affiliate Programs. - **Is there a limit on referrals?** No cap on how many people you can refer. - **Can I withdraw referral earnings?** Yes, subject to standard withdrawal rules. ### Safety & Trust - **Is my money protected when I shop?** Yes — held in escrow until you confirm delivery. - **Are auction results verified?** Yes — human-verified audit before payouts. - **Is my personal information safe?** Yes — SSL encryption; data used only for platform operations. - **Can Hushburg access my bKash or bank account?** No — only the account details you provide for withdrawal. - **Is the Hushburg wallet a bank account?** No — it is a platform shopping balance, not a regulated financial account. - **What are Hushburg's Google Play compliance standards?** Full compliance — no gambling, no chance-based payout.