Everything You Want to Know
About Hushburg

Hushburg is an online marketplace based in Chittagong, Bangladesh that has been running since 2018. It combines fixed-price shopping, live Highest Unique Bid auctions, a letter and document printing/postal service, a Digital Photo Studio network, in-app rewards, and seller panels, all inside one app protected by escrow so your money is always safe until your order arrives.

Hushburg is based in Chittagong, Bangladesh. We operate under Trade License No. 120923, issued by Chittagong City Corporation. We have been a registered, licensed business since 2018.

Download the Hushburg app from Google Play (search for Hushburg or find us at package ID com.hushburg.eshop). Open the app and sign up using your Google or Facebook account in one tap. You are ready to browse the store, explore live auctions, send a letter, order photo prints, and collect HBT right away, no lengthy registration needed.

Yes. Hushburg is available to users in 26 countries. Bangladeshi users transact in BDT; users elsewhere can top up their wallet using their own local currency. Physical delivery of products and letters is currently to Bangladeshi addresses only.

Quite a lot. You can shop from verified sellers, join live auctions (including free seat booking with Signature Products) to win products at deep discounts, earn HBT through daily games and tasks, order food from Taste Terminal, send a printed letter or document via Bangladesh Post Office, order prints from the Digital Photo Studio, book digital services, refer friends to earn rewards, or open your own seller panel.

Hushburg covers electronics, mobile phones, groceries, vehicles and vehicle parts, furniture, fashion and clothing, pet supplies, DIY crafts, food (via Taste Terminal), letters and documents, photo prints, and digital services. Sellers can also list almost any product through auction panels, including high-value items up to ৳10,000,000 in value.

Yes, a free account is required to shop or participate in auctions. You can sign up in seconds using your existing Google or Facebook account. There are no complicated forms and no waiting for approval.

Absolutely not. Hushburg auctions are fixed-rule bidding competitions where the outcome is determined entirely by the offers participants choose to place. There is no random selection, no lottery draw, and no independent cash prize.

Downloading the app and creating an account is completely free. Shopping at fixed prices only costs you the product price. Joining an auction requires a small non-refundable seat booking fee, unless you have a qualifying Signature Product, in which case it is free. Sending a letter starts from 30 BDT. HBT is earned for free through daily activity.

The Hushburg platform and support team operate in Bengali and English.

You can reach Hushburg through in-app support, by emailing [email protected], or by sending a message on Facebook at facebook.com/hushburgshop. For urgent matters, WhatsApp is available at +8801559218021.

Hushburg combines live auctions where you can win products for a fraction of market price — with free seat booking via Signature Products — an in-app rewards currency (HBT), escrow protection, a letter and document postal service, and a Digital Photo Studio, all in one app.

Browse or search for products in the Hushburg Store, add items to your cart, and check out. Your payment is held in escrow and only released to the seller after you confirm your order arrived.

Escrow means Hushburg holds your payment securely and only releases it once you confirm your order has arrived. Sellers cannot take your money and disappear, and you are never left paying for an item you never received.

Delivery times depend on the seller and your location within Bangladesh, typically 2-5 business days via Steadfast, Pathao, or Bangladesh Post Office.

Every product listing must clearly state whether the item is brand new or pre-owned, with real product images required.

Yes. Tap the heart icon on any product to add it to your Interest List, which also earns you HBT.

Do not confirm delivery. Raise a dispute through in-app support and Hushburg will investigate and refund you to your wallet if upheld.

Raise a dispute before confirming delivery. Misrepresentation is grounds for a full refund to your Hushburg wallet.

Your Shopping History section shows the current status of every order, with SMS and push notifications on dispatch.

Yes. HBT can be applied as a discount on eligible store purchases.

Yes, verified sellers receive a Blue Tick badge visible on every listing.

Taste Terminal is Hushburg's food ordering section, where local sellers deliver to your registered address.

The Services section includes bookable photo studio sessions, letter and document delivery, and more categories being added regularly, all under the same escrow protection.

Hushburg uses a Highest Unique Bid format. You join a live auction room, book your seat (paid, or free with a qualifying Signature Product), and submit offer amounts called Calls. The participant whose offer is the highest amount that nobody else has also submitted wins the item.

Imagine five people all want to win a phone. Two offer ৳500 — they tie and both are disqualified. A third offers ৳520 and nobody else has — that is the Highest Unique bid.

The seat booking fee is a small one-time charge you pay to enter a live auction room. It is non-refundable. It can also be waived entirely if you check out with a qualifying Hushburg Signature Product in your cart.

From your 2nd Call onward, a Call Security deposit is held based on your offer, fully refundable if your Call does not win.

Highest Unique means you are winning. Dismiss means a tie with another bidder. Cross means you have been overtaken.

No hard limit. More Calls also improve your Player Badge and Hold Timer speed.

Your cooldown between turns, starting at 50 seconds and shrinking to 5 seconds by your 8th Call.

Seat Booking, Hunter, Skilled, Master Hunter and Treasure King, upgrading automatically as you place more Calls.

Open the Auctions tab, pick a product, and tap Book a Seat, either paying the fee or using a qualifying Signature Product for a free seat.

Whoever holds Highest Unique status when the timer hits zero wins. Everyone else's Call Security is refunded within 24-72 hours.

Yes, every offer is visible to all participants in real time with no hidden bids.

BDT auctions use real money for genuine deliverable products. HBT auctions are free training-mode practice using Hushburg's in-app token.

Yes, fully refunded to your wallet within 24-72 hours.

Yes, all offers are visible with status, timestamp, and Call Security amount.

Up to ৳10,000,000 per item, including property and vehicles.

A visual theatre-style theme for the live room; it does not change rules or outcomes.

Pick a unique, high offer and hold that position when the timer ends.

The live leaderboard showing every bidder's offer, badge and estimated discount.

Submit a new Call with a different amount to get back in contention.

No, they are claimed in person at a Hushburg marketing booth.

Enable push notifications and check the Auctions tab.

Yes, a minimum headcount is required before an auction opens.

Hushburg now lets you book an auction seat for free at checkout, as long as your cart includes a Hushburg Signature Product. Instead of paying a separate seat booking fee, the value of the Signature Product you are already buying covers it.

Add at least one Hushburg Signature Product to your cart alongside anything else you are buying. At checkout, you will see the option to book a free auction seat. Choose an auction from the list whose seat booking fee is equal to or less than the value of the Signature Product in your cart.

Hushburg Signature Products are the platform's own branded items — such as apparel, accessories and everyday goods — sold directly by Hushburg. They are separate from third-party seller listings and are the qualifying products for free auction seat booking.

You can choose any live or upcoming auction whose seat booking fee is equal to or less than the value of the Signature Product in your cart. For example, adding a 200 BDT Signature Product qualifies you for a free seat in any auction with up to a 200 BDT seat fee.

If your Signature Product's value is lower than the seat fee of the auction you want, that specific auction will not be free-bookable with that product. Add a higher-value Signature Product, or simply book the seat by paying the normal fee from the Auctions tab.

Yes. Free seat booking via Signature Products is an additional option, not a requirement. You can always book any seat the normal way by paying the seat booking fee directly from the Auctions tab.

Yes. Free seat booking only waives the initial seat booking fee. From your 2nd Call onward, the same refundable Call Security rules apply exactly as they do for a normally paid seat.

It is Hushburg's print-and-post service. You upload a file, choose an envelope and letter design, and Hushburg prints it and sends it through Bangladesh Post Office to any address in Bangladesh, starting from just 30 BDT.

Open the Letters & Documents section in the app, upload your file, choose your design and font, enter the recipient's address, choose your delivery speed, and submit. Hushburg prints your document and posts it via Bangladesh Post Office.

You can upload PDF, DOCX, TXT or JPG files.

Up to 20 pages per document in a single submission.

Pricing starts from just 30 BDT. The first page costs 10 BDT, and every additional page costs 5 BDT.

First page: 10 BDT. Each page after that: 5 BDT. For example, a 5-page document costs 10 + (4 × 5) = 30 BDT.

Yes. The 30 BDT starting price covers the base sending cost plus your first printed page, making it one of the most affordable letter services available.

Standard delivery takes 5 business days at the base price. Express delivery takes just 2 business days for an additional express fee shown at checkout.

Standard delivery via Bangladesh Post Office takes approximately 5 business days.

Express delivery takes approximately 2 business days.

Yes. Instead of sending immediately, choose Schedule for Later and pick a future date. Hushburg will automatically print and dispatch your letter on that day.

You can schedule a letter for any future date shown in the app's scheduling calendar, useful for birthdays, anniversaries, or reminders you want to plan well ahead of time.

Yes, as long as your scheduled letter has not yet entered the print queue, you can edit the content, design, or recipient address, or cancel it entirely from your Letters history.

Hushburg offers a gallery of envelope designs to choose from inside the app, ranging from simple and formal to festive and decorative styles.

Yes. You can pick from a range of letter page themes and backgrounds in the app before your document is printed.

A selection of fonts is available in the letter editor, letting you match the tone of your message, whether formal, casual, or handwritten-style.

Yes. JPG uploads are supported, so you can scan or photograph a handwritten letter and have Hushburg print and post it exactly as it appears.

Printing options are shown at the time of upload; the pricing shown at checkout reflects the printing option you select.

Standard letter/A4-style paper is used for printed documents to keep your text and design clear and legible.

Hushburg prints your document and hands it to Bangladesh Post Office for final delivery to the recipient's address.

Yes, letters and documents printed through Hushburg are sent using Bangladesh Post Office's postal network.

Yes, you can send a letter or document to any valid delivery address within Bangladesh.

Currently, the Letter & Document Delivery service supports recipient addresses within Bangladesh only. International delivery is not yet available for this service.

Your Letters history in the app shows the current status of every submission, from print queue to dispatch, with SMS and push notifications along the way.

Contact in-app support with your order reference. Hushburg will review the print quality issue and arrange a reprint or refund where appropriate.

You can submit multiple separate letters in one session; each is treated and priced as its own document of up to 20 pages.

Yes. You can add a personal note or signature page as part of your uploaded file, or write directly on the letter page using the in-app editor before printing.

The Letter & Document Delivery service currently supports documents of up to 20 pages per submission. For anything longer, split your file into multiple submissions or contact support for guidance.

It is a photo printing service inside the Hushburg app. Upload a photo, choose a size, add a frame if you like, and your order is fulfilled by a verified local studio seller for home delivery when one is available in your area.

You can order passport size, stamp size, 3R, 4R, 8R, and 10R prints.

Any of the available sizes can be ordered with an optional frame add-on, giving you a ready-to-hang or ready-to-display print delivered directly to your door.

Local photo studio owners subscribe to the Digital Studio Seller Panel and are matched with customer orders placed from within their delivery area, similar to how the Food Panel matches local sellers to buyers.

Go to My Profile → Seller Panel → Digital Studio Seller Panel inside the Hushburg app, complete the application, and pay the one-time subscription fee to start receiving local photo orders.

Yes, it is a one-time fee, payable in HBT or via Google Play in-app billing, with lifetime validity like Hushburg's other seller panels.

Yes, when a subscribed studio seller is active in your area, your finished prints are delivered directly to your home address.

If no local studio seller currently covers your area, larger framed print orders may not be available for home delivery yet, though basic passport and stamp size orders may still be processed centrally where possible. Availability grows as more studio owners join the panel.

Passport and stamp size orders, being smaller and simpler to fulfil, have broader availability. Check the app at the time of ordering to see current coverage for your area.

Turnaround depends on the local seller's processing time plus standard home delivery within your area; estimated timing is shown at checkout before you confirm your order.

Pricing for passport and stamp size prints is shown in the Digital Photo Studio section of the app and can vary slightly by local studio seller.

Larger format pricing (3R, 4R, 8R, 10R), with or without a frame, is displayed per size in the app before you confirm your order.

Yes, you can select the quantity of copies for any size directly in your order before checkout.

Yes, framing is an optional add-on with its own listed price shown alongside your chosen photo size.

Open the Digital Photo Studio section, tap Upload Photo, select the image from your gallery or camera, choose your size and framing option, and proceed to checkout.

HBT Training Mode is Hushburg's completely free practice auction system, running on the exact same rules as a real BDT auction, except every fee is paid in HBT instead of real money.

Yes, 100% free — seat booking and Call Security in Training Mode are paid using HBT, which you earn through daily activity.

Each round lasts approximately 15 minutes.

It lets you experience live room pressure and Hold Timer mechanics at zero financial risk before joining a real BDT auction.

Modest branded promotional items or HBT rewards provided by the Hushburg marketing team.

No, they must be collected in person at a Hushburg marketing booth or event location.

Yes, the mechanics are exactly the same; only the currency (HBT vs BDT) and prize delivery differ.

Badges are session-specific and reset each room, but the experience and speed you gain apply directly.

Yes, that is exactly what it is designed for.

Go to the Auctions tab and look for rooms labelled as HBT auctions or Training Mode.

Requirements vary by room and are shown before you join.

The Hushburg marketing team.

Yes, they are completely independent.

Skipping Training Mode and bidding without understanding Dismiss, Cross, or the leaderboard.

Yes, like real BDT auctions.

A real-time auction room with real BDT deposits and physical product delivery to the winner.

A scheduled room you can book a seat in before bidding opens.

Yes, seats are limited by capacity.

Phones, laptops, appliances, furniture, vehicles, and property, among others.

Yes, through approved Premium panel sellers or custom listing.

Diamond or Legendary tier for vehicles, apartments, or six-figure products.

Your wallet capacity ceiling, not your balance, was exceeded. Upgrade your tier with HBT.

Yes, with separate seat fees and Call Security per room.

Yes, a Hushburg Signature Product is sent to your address for every real BDT seat booking.

A curated branded item sent to every real BDT seat booker as a thank-you, and also the same qualifying item type used for free auction seat booking.

The participant, at standard actual courier rates.

Typically 2 to 5 business days after confirmation.

We recommend practising in HBT Training Mode first.

Start with a lower-value item and a small seat fee, or use free seat booking with a Signature Product.

Enable push notifications and follow Hushburg on Facebook.

HBT stands for Hushburg Token, an in-app currency earned through activity and spent on discounts, training auctions, wallet upgrades, and seller panels.

The daily tap-to-earn game, daily tasks, and adding products to your Interest List.

No, HBT is earned only through activity.

No, HBT cannot be withdrawn or converted to cash.

Tap to earn HBT using energy that refills every 30 minutes, with a streak multiplier up to 365x.

Passive HBT earning in the background for 6 hours after watching a short ad.

Increases HBT earned per tap for every consecutive day played, up to 365x.

Store discounts, free HBT training auctions, wallet upgrades, and seller panel subscriptions.

Standard Auction Panel: 8M HBT or 1,500 AED. Premium Auction Panel: 16M HBT or 3,000 AED. Other panels are priced separately in-app.

No, but your daily streak multiplier can decay if you stop playing.

Yes, a small amount per saved item.

No, it is tied to your individual account.

Spending HBT to raise your BDT wallet capacity ceiling.

Apply for a panel type from My Profile → Seller Panel and pay the one-time fee.

Store, Food, Digital Studio, Auction Standard, Auction Premium, and Service Provider panels.

Standard lists up to ৳10,000 per item; Premium lists up to ৳3,000,000 per item.

Varies by panel, from 8M HBT/1,500 AED up to 16M HBT/3,000 AED for auction panels, with Store, Food and Digital Studio priced separately.

No, all panels have lifetime validity.

A verified badge automatically granted after panel approval.

All payments flow through Hushburg Escrow.

Yes, via Steadfast, Pathao, and Bangladesh Post Office integrations.

Yes, up to ৳10,000,000 through a custom listing process arranged with the Hushburg team.

Yes, with clearly disclosed condition and real images.

The Standard Store Panel includes 20 listings per month.

Yes, SMS alerts on every order event.

Yes, from the same account.

Local food sellers whose delivery zone covers the buyer's registered address.

Yes, in Dashboard → Address Settings before browsing Taste Terminal.

Sellers set the neighbourhoods or areas they can deliver to when subscribing to the panel.

Share your referral link; both you and your friend can earn rewards when they join and become active.

Both BDT (to your wallet) and HBT depending on the referral activity.

My Profile → Affiliate Programs.

No cap.

Yes, in your wallet's transaction report under Affiliate Earnings.

Yes, subject to standard withdrawal rules.

Yes, new users may receive a welcome bonus.

Your in-app shopping balance, used for store, auctions, food, letters and services.

My Wallet and Transaction → Top Up, then follow your payment method's instructions.

Yes, via bKash, Nagad, Rocket, or a supported bank, keeping a minimum 499 BDT balance.

৳499.

bKash, Nagad, Rocket, City Bank, BRAC Bank, Islami Bank, Sonali Bank and Bank Asia.

0.5% via City Bank, 1% via all other supported methods.

Ranging from ৳500 to ৳5,000 per transaction depending on method; check the app for current limits.

To keep enough balance available for everyday platform activity.

No, top-ups are final.

To your Hushburg shopping wallet.

Yes, under My Wallet and Transaction.

Usually 24 hours, up to 72 hours.

Contact support with your transaction ID after 72 hours.

৳5,000 BDT by default.

The ceiling on total held funds, including Call Security deposits.

Wallet Upgrade section in-app, using HBT only.

Bronze, Silver, Gold, Platinum, Diamond and Legendary, from ৳5,000 up to ৳10,000,000.

Matching the BDT value of the tier, e.g. 100,000 HBT for the ৳100,000 tier.

No, HBT only.

For flexibility to join larger auctions when they interest you.

No, you need Diamond or Legendary tier.

The bid is blocked; upgrade before entering high-value rooms.

Permanent, no expiry.

Live auction visuals, the HBT tap game, streaks, badges and Hold Timer benefits combined.

Small activities that reset every 24 hours and reward HBT.

The streak system reaching a 365x multiplier for a full year of daily play.

Your streak decays rather than resetting instantly.

25 taps in a row unlocks a 60-second double-HBT ad option.

Yes, badges determine your Hold Timer speed.

HBT works for Training Mode, discounts, and wallet upgrades — not as currency in real BDT auctions.

Offline mining works while closed, but syncing needs a connection.

Yes, Trade License No. 120923, Chittagong City Corporation, since 2018.

Held in escrow until you confirm delivery.

Yes, with SSL encryption and data used only for platform operations.

Do not confirm delivery — raise a dispute immediately.

Yes, human-verified audit before payouts.

No, only the account details you provide for withdrawal purposes.

Payment is released and disputes cannot be raised after that point.

Full compliance; no gambling, no chance-based payout.

In-app support, email, Facebook, or WhatsApp.

No, it is a platform shopping balance, not a regulated financial account.

Users from 26 countries can join Hushburg auctions and shopping.

Australia, Bahrain, Bangladesh, Belgium, Canada, Denmark, France, Germany, Italy, Japan, Kuwait, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Oman, Poland, Qatar, Romania, Saudi Arabia, Singapore, Spain, Switzerland, the United Arab Emirates, and the United Kingdom.

Physical delivery of auction winnings and store purchases is currently made to Bangladeshi addresses only, so international users often win and have items sent as gifts to family or friends in Bangladesh.

You can top up your Hushburg shopping wallet using your own country's local currency through supported card and cryptocurrency (BEP-20) methods.

Yes, your local currency top-up is converted to your Hushburg wallet balance at the payment gateway's prevailing exchange rate at the time of the transaction.